Exchange & Refunds

Your order can be cancelled within 24 hours of purchase. There will be cancellation charges i.e. 5% of the paid amount; the rest of the amount will be credited to the original method of payment. Please allow 3-5 working days for the credit to appear in your account.

However, after this time period no refunds are offered and you will be delivered the product you ordered.

To cancel your order please email Info@lajbylajwanti.com or whatsapp.

EXCHANGES

1: General 
No returns or refunds under normal circumstances. • Exchanges are allowed only for verified quality or workmanship issues. • Eligible items must be unworn, unwashed, unaltered, and returned in original packaging with tags intact.

2. Unstitched Collections
* No return or exchange for unstitched items.
* Complaints about unstitched items must be made within 7 working days of delivery.

3. Custom / Discounted Orders
* Custom-made or discounted orders are not eligible for return, refund, or exchange.

4. Faulty / Quality Problems
* Report any quality or workmanship issues within 48 hours of receiving your outfit.
* Our Quality Team will review the claim. If a major fault is confirmed, an exchange for the same product will be offered.
* No store credits will be issued

5. Order Cancellations / Changes
For prepaid (Credit Card or Bank Transfer) orders, cancellations or changes are allowed within 48 hours of placing the order.

6. Online Orders:
* Client must bear the return courier cost unless it's a sellers mistake.
* The brand might send the replacement once they receive and inspect the return.

Make sure you include your order ID

Once received, the customer care team will get back to you.